Early Pioneers of the Hotel Industry; How their Contributions and Essay

Early Pioneers of the Hotel Industry; How their Contributions and Management Style shaped Todays Modern Hotel - Essay Example According to Britannica Online, Ellsworth Statler introduced the common hospitality slogan â€Å"the customer is always right† (2013). Like many hotels found today, Statler’s incorporation of amenities were found to offer quality service to customers. Statler stated, â€Å"All I want to do is to have more comfort and conveniences and serve better food then any of them have or do, and mine will be at a price ordinary people can afford† (Turkel, 2005). His vision and goal was very much like the goals of management leaders today. Statler’s vision for a better future brought forth the following innovations: â€Å"ice water circulating to every bathroom, a telephone in every room, a full-size closet with a light, a towel hook beside every bathroom mirror, a free morning newspaper, and a pin cushion with needle and thread† (Turkel, 2005). Ellsworth Statler portrayed effective management through his efforts of making staff focus energy on guest satisfactio n. Statler’s employed operational strategy was achieved through the Statler Service Code which was a pledge for employees to work by in offering the best service possible (Kkapanek, 2012). This service code is similar to the codes that hotels work by. For hotels this service code is known as the mission and vision of a hotel, it informs guests of what that hotel is all about. Ellsworth Statler was not the only innovative leader to change the hotel industry (Ellsworth, 2013). Cesar Ritz was the pioneer that established a name by managing with excellence. Cesar Ritz also started his career in the restaurant industry and progressed his way up to managing hotels in Paris. Eventually, Ritz became the founder of elegance in hotels through his drive for vision. â€Å"He had the gift and intuition to recognize the important elements of hospitality and he used them well and consequently† ("Caesar ritz," 2013). Cesar Ritz designed his hotel with

Retirement Issues Essay Example | Topics and Well Written Essays - 3750 words

Retirement Issues - Essay Example The essay "Retirement Issues" intends to overview the causes behind retirement plan and offer the suggestions to the younger generation on the successful accomplishment of a resilient retirement plan that is expected to get rid of the lacunas of the earlier generations in framing the same. , the term unforeseen itself is stochastic or probabilistic in nature. There is no definite way to measure all unanticipated events that might require added financial assistance and thereby extra precautionary savings. Hence, at the end of the day, it is all about series of assumptions and to some extent careful gambling with a hope that the dice would fall in the expected number. If the dice falls otherwise; then all the associated dreams with the retirement life fall into pieces like a glass house stuck with a stone. Hope does not die though, people keep on thinking that their planning considering the retirement life is on the right track and then out of the blue an emergency pops up forcing the individual and his family into the ocean of despair. By the time the individual realizes something is not right in his planning, it is too late. The most ironic thing is that this can happen owing to human error or purely out of the accident. This point to the fact that even if one is perfect regarding his retirement planning; he might face the brunt of the unforeseen events similar to anyone else. It is easily understandable now that why retirement plan is important and difficult to optimize.